his Privacy Policy explains how Cart City collects, uses, and protects the personal data of users of its website.

1. Data Controller

Personal data is collected by:
Cart City
Email: info@cart-city.com
Website: www.cart-city.com

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2. Data Collected

We only collect data necessary for our business activities, including:

• first and last name

• company name

• email address

• phone number

• billing and delivery address

• order-related information

• browsing data (IP address, cookies)

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3. Purpose of Data Use

Personal data is used to:

• respond to contact or quotation requests

• process orders and deliveries

• manage billing and administrative operations

• comply with legal obligations

• improve website functionality and user experience

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4. Legal Basis for Processing

Data processing is based on:

• the performance of a contract (order, delivery)

• legitimate interest within the framework of a B2B commercial relationship

• user consent (forms, cookies)

• compliance with legal obligations

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5. Data Sharing

Personal data is strictly confidential and is never sold.

It may only be shared with service providers necessary for the execution of our services, such as:

• transport and logistics providers

• secure payment providers

• technical service providers (hosting, website maintenance)

• administrative or tax authorities when required by law

These service providers only have access to the data necessary for their mission and are required to comply with applicable regulations.

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6. Data Retention

Data is retained only for the necessary period:

• customer data: duration of the commercial relationship and legal obligations

• billing data: 10 years

• contact data without follow-up: 3 years

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7. User Rights

In accordance with applicable regulations, you have the following rights:

• right of access

• right to rectification

• right to erasure

• right to object

• right to restriction of processing

To exercise your rights, you may contact us at: info@cart-city.com

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8. Data Security

Cart City implements appropriate technical and organizational measures to ensure the security and confidentiality of personal data.

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9. Cookies

The website may use cookies for audience measurement, functionality, and service improvement purposes.
Users can manage their preferences via the cookie banner during their first visit.

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10. Policy Changes

Cart City reserves the right to modify this Privacy Policy at any time in order to remain compliant with applicable regulations.